The IFD™ range of products have been designed and manufactured to provide the Customer with the very latest advances in Intermittent Fault Detection technology. This section of the User Manual provides all of the relevant Warranty and Licence Agreement information with which the Customer must familiarise themselves before first use of the product, and it must also be referred to in the event that the Customer encounters a problem with the functioning and performance of the product.
For customers who have purchased their product from Copernicus Technology Ltd (CTL) please refer to Table 1, below, which defines the warranty and licence coverage for all of the hardware and software components that make up the IFD™ product line.
Component
Warranty Service Provider
Component Warranty
Component Licence
IDFIS™ Series
CTL
USC
USC
VIFD™ Series
CTL
CTL
USC
Ncompass™4000 Series Portable, plus Demobox, plus all supplied cabling
CTL
USC
USC
Controlling Computer & Instrument Cards
CTL
See the original equipment manufacturer's documentation supplied with the Controlling Computer & Instrument Card for full details
Legacy Operating Software
USC
USC
USC
NODES™ Software
CTL
CTL
CTL
Break-Out Box BoB MKII
CTL
See the dedicated User Manual supplied with the Break-Out Box for full details
Table 1 – Breakdown of Warranty & Licence Coverage
WARRANTY SERVICE
For CTL customers, CTL is the first port of all call for all warranty issues irrespective of which system component is affected. The enclosed USC warranty refers to ‘authorised USC Dealers’ and ‘service centres’: CTL is approved by USC to fulfil both roles to CTL customers.
To obtain warranty service contact CTL as follows:
