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WEEE

Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC
 
 
This product complies with the WEEE Directive (2002/96/EC) marking requirement.  The affixed product label (see above) indicates that you must not discard this electrical/electronic product in domestic waste. 
 
To enable CTL customers to comply with the WEEE Directive a product disposal and recycle Programme has been implemented: The CTL Recycle Programme.  This Programme is applicable to CTL customers whose CTL products’ usage has reached the end-of-life.
 
CTL Recycle Programme
 
The CTL Recycle Programme provides CTL customers with a WEEE-compliant and environmentally-responsible solution for the return and recycling of your CTL products that is fully compliant with current and forthcoming regional regulations.  The CTL Recycle Programme is easy to use and has been structured to make the treatment, recovery, and recycling of CTL products environmentally sound and cost-effective.  It relieves the User of the responsibility of managing outdated or end-of-life used equipment.  
 
To use this service follow the steps listed below:
 
·     Identify the CTL equipment that you want to dispose of.
 
·     Uninstall and pack your equipment, removing batteries and data if applicable.
 
·     Contact CTL with details of your product's WEEE registration number to obtain authorisation.  CTL will then arrange the item’s collection.
 
For any questions about the environmental-compliance of CTL products email us at support@CopernicusTechnology.com
 
Terms & Conditions
 
CTL customers accept the following terms and conditions when they submit a Recycle request:
 
1.     CTL will only accept CTL or USC branded products that were sold to the Customer by CTL. 
 
2.     The product will be accepted with or without the standard WEEE "dust-bin" label.  However, product returns require CTL’s prior authorisation prior to return.  To obtain authorisation CTL must be provided with the products’ WEEE registration number.
 
3.     If the product to be returned is a system or part of a system that requires dismantling, the customer shall be responsible for all expenses associated with the dismantling and removal of the system.
 
4.     The Customer shall ensure that the returned product is not contaminated with substances that may be hazardous to health or harmful to the environment.
 
5.     The Customer is responsible for the deletion of any sensitive data and removal of any battery contained in or on devices or data carriers that are returned to CTL.
 
6.     All products for return under the Programme are to be packed and ready for collection, boxed and labelled with the Return Authorization Number.
 
7.     CTL Ltd shall meet all recycling fees related to the treatment, recovery, recycling and environmentally sound disposal of the product submitted through this Programme. 
 
8.     The Customer assigns all rights in the title and treatment, recovery, recycling and environmentally-sound disposal of the recycle product to CTL, free and clear of any future encumbrances.  The Customer warrants that they have clear and merchantable title to the product being shipped to CTL.
 
10.     The Customer shall be responsible for any costs incurred if incorrect products are identified and sent for collection under this Programme.
 
11.     CTL is not responsible for any product shipped in error and makes no guarantees that such products can be returned to the Customer.
 
12.     The Customer is held responsible to apply the instructions sent.   If they are not applied then CTL shall not be held responsible if the items for recycling are allocated to other collective schemes.
 
Frequently Asked Questions
 
     Definitions: The terms "disposal", "disposed of", and "handling" refer to the treatment, recovery, recycling and environmentally sound disposal of CTL Ltd equipment that is being discarded.
 
Q.      Is the Recycle Programme available worldwide?
A.      The Programme is currently available in the European Union.  Please contact CTL for confirmation of applicability to your location.
 
Q.      What Products are covered by the Programme?
A.      CTL will only accept CTL or USC branded products that were sold to the Customer by CTL in the eligible countries
 
Q.      What happens to the equipment that gets returned?
A.      The Programme enables CTL customers to ship eligible disposal items to a designated location for treatment, recovery and recycling purposes.  The returned equipment will be handled in an environmentally-safe manner through processes that comply with all applicable electronic waste regulations, including the WEEE Directive.
 
Q.      Who pays the recycling and transport costs?
A.      CTL pays all recycling fees.  Whether or not CTL pays for transport costs of returned items depends upon consolidation and its volume. 
 
Q.      What is the Customer’s liability for products returned through this Programme?
A.      The Customer is indemnified from any further liability for all items returned through this Programme once the items have been collected and assuming that the Customer has complied fully with all applicable legislation with respect to safety, hazardous substances, etc.
 
 
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